TÜPYAP takes the highest possible security measures to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.
Our aim is to inform you in the most transparent manner about how your personal data is collected, the purposes of processing, the persons with whom it is shared, legal reasons and your rights, in accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction.
a) Data controller
In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data will be collected and processed by TÜPYAP as the data controller within the scope explained below.
b) The purpose for which personal data will be processed
TÜPYAP may collect personal data in categories such as identity information, contact information, customer information, customer transaction information, transaction security information, legal transaction and compliance information, and marketing and sales information from parties such as customers, employees, potential customers, job candidates, business partners, and suppliers.
Your personal data collected;
– To provide you with TÜPYAP products and services, to fulfill our obligations to you, to prepare records and documents, to comply with information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation,
– Providing you with special advertisements, campaigns, advantages and other benefits for sales and marketing activities to increase the quality of services and products,
– Managing infrastructure and business activities and complying with internal policies and procedures, including those related to auditing, finance and accounting, billing and collections, IT systems, data and website hosting, business continuity and records, document and print management,
– To communicate with you in order to provide you with the necessary information regarding information processing requirements, system structure, the necessity of the information processing support services received, and these services and products,
– Conducting traffic measurement, statistical analysis, segmentation/profiling and CRM studies for sales and marketing activities,
– Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions regarding new services and products, receiving your problem-error notifications, providing you with information regarding products and services, complaints and requests,
– Receiving your orders, carrying out your payment transactions, providing logistics cooperation with third parties and ensuring product shipment, recommending products and services that may be of interest to you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, determining areas of interest, scoring, profiling, marketing, sales, advertising, communication
– To be used in all kinds of products and services to be offered to you within the scope of the law and relevant legislation regulating the works written in the TÜPYAP articles of association, which are the subject of your disclosure of your personal data to TÜPYAP , such as comparative product and/or service offers, modeling, existing or new product studies and/or developments,
to fulfill the legal obligations to which TÜPYAP is subject regarding the use of these services ,
– To manage the financial operations, communication, market research and social responsibility activities, purchasing operations (demand, offer, evaluation, order, budgeting, contract), in-company system and application management operations, legal operations carried out by the COMPANY in line with the purpose of determining and implementing TÜPYAP’s commercial and business strategies.
– It will be processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698, for the purposes of complying with applicable laws and regulatory obligations (including those outside your country of residence), including anti-money laundering and anti-terrorism laws, complying with legal processes, and examining, evaluating, and responding to requests from official authorities and government authorities (including those outside your country of residence).
c) To whom and for what purpose the processed personal data can be transferred
Your personal data collected is limited to the realization of the purposes stated above;
– To TÜPYAP’s business partners, suppliers, shareholders and affiliates,
Persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations and other legislation provisions,
– Legally authorized public institutions and organizations, administrative authorities and legal authorities,
– To foreign companies and affiliates,
– It may be transferred to real or legal persons from whom we receive services and cooperate in the realization of product/service comparison, analysis, evaluation, advertising and the above-mentioned purposes, to program partner institutions and organizations, to institutions with which we have agreements regarding sending the messages we send to our customers, and to cargo companies that deliver the orders to you, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698.
d ) Method and legal basis for collecting personal data
Your personal data may be shared verbally, in writing or electronically through channels such as TÜPYAP Headquarters, applications made through contracted websites, other institutions from which we provide/receive support services, and real and/or legal persons with whom transactions are carried out within the scope of any legislation or contract, our website and mobile application, call centers, social media accounts, or other channels that may be established/created in the future;
It is collected by TÜPYAP within the framework of legal legislation, for the purposes specified above, and within the scope of the performance of the contract.
d) The rights of the personal data owner listed in Article 11 of Law No. 6698
As personal data owners, if you submit your requests regarding your rights using the methods listed below, TÜPYAP will process your request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for a response up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page exceeding ten pages. If the response is provided on a recording medium such as a CD or flash drive, the fee our company may charge will not exceed the cost of the recording medium.
In this context, personal data owners;
Learning whether personal data is being processed,
To request information regarding the processing of personal data,
To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
Knowing the third parties to whom personal data is transferred, either domestically or abroad,
To request correction of personal data if it is processed incompletely or incorrectly and to request that the action taken in this context be notified to third parties to whom personal data has been transferred,
To request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request that the action taken within this scope be notified to third parties to whom personal data has been transferred,
To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
In case of any damage caused by the unlawful processing of personal data, the person has the right to demand compensation for the damage.
You may submit your request to exercise your rights specified above, in accordance with Article 13, Paragraph 1, of Law No. 6698 and the Communiqué No. 30356, dated March 10, 2018, on the Procedures and Principles for Applications to the Data Controller, in Turkish, in writing, or by using a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the electronic mail address previously notified to TÜPYAP and registered in our system. Applications will only provide information about the applicant; it will not be possible to obtain information about other family members or third parties. TÜPYAP reserves the right to verify your identity before responding.
In your application;
a) Your name, surname and signature if the application is in writing,
b) For citizens of the Republic of Türkiye, your Turkish ID number, if you are a foreigner, your nationality, passport number or ID number if you have one,
c) Your residence or workplace address for notification,
d ) Your notification e-mail address, telephone and fax number, if any,
d) The subject of your request,
to have it and, if any, relevant information and documents must be attached to the application.
your written applications, along with the required documentation, to our Company, acting as the data controller, at TÜPYAP İstanbul Deri OSB Finisaj Cad. No: 9 YB-1 34956 Tuzla, İstanbul, Turkey. You can access the application form here.
You can send your applications via e-mail to tupyap@tupyap.com.tr.
Depending on the nature of your request, we must provide you with complete and accurate information and documents that will facilitate identification. Failure to provide the requested information and documents may result in disruptions to TÜPYAP’s ability to conduct thorough and high-quality investigations based on your request. In this case, TÜPYAP reserves its legal rights. Therefore, your application must be complete and include the requested information and documents, based on the nature of your request.